State Farm® Insurance Agent Lisa Elkins-Reuter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keith Jaeger
August 21, 2026
5
out of
5
rating by Keith Jaeger
"They have been very responsive over the years. And as insurers have made coverage more difficult in California, they have worked to keep us with State Farm"
Marshall Brinn
August 21, 2026
5
out of
5
rating by Marshall Brinn
"Working with Lisa and her team has been very smooth and easy. They're all very professional and a pleasure to work with!"
Darcy Mulligan
August 19, 2026
5
out of
5
rating by Darcy Mulligan
"We’re very happy with the service we’ve received from the group, especially from Vanessa and Alexa Thank you"
We responded:
"Hi Darey! Thank you for that AWESOME review of our office! I'm glad you were happy with the service you received. Our team strives to provide everyone with fantastic customer-care you deserve! And I know Alexa and Vanessa really appreciate the shout-out. "
Dennis Ryan
August 12, 2026
5
out of
5
rating by Dennis Ryan
"I’ve been with this State Farm agency for decades and very pleased with the service."
We responded:
"Dennis, thank you so much for being with us for all these years! We’re incredibly grateful for your loyalty and so happy to hear you’ve been pleased with the service. It’s an honor to have you as part of our State Farm family!"
James Russum
August 11, 2026
5
out of
5
rating by James Russum
"Been working with Vanessa and she is five stars from town and back! She navigates challenges like nobody's business. Kudos to the customer support and overall professionalism of the Lisa Elkins' team ⭐⭐⭐⭐⭐"
We responded:
"James, thank you so much for the wonderful review! We’re thrilled to hear how much you enjoy working with Vanessa. She truly is fantastic at navigating challenges, and we’re lucky to have her on our team. We really appreciate your kind words and we're always here if you need anything!"
Cecil Lossy
August 10, 2026
5
out of
5
rating by Cecil Lossy
"Vanessa is always quick to respond and a pleasure to wirk with."
We responded:
"Cecil, thank you so much for the kind words! We’re so lucky to have Vanessa on our team, and I know she’ll be so happy to hear this. We truly appreciate you taking the time to leave us a review!"
ALEJANDRO RODRIGUEZ
August 6, 2026
5
out of
5
rating by ALEJANDRO RODRIGUEZ
"Great customer service, fantastic information provided, reminds of pending payments"
We responded:
"Alejandro, thank you so much for taking the time to write a review! We’re so glad our team can make things a little easier by keeping you informed and staying on top of the details. We truly appreciate your trust and support!"
Jane Richardsonmack
August 6, 2026
5
out of
5
rating by Jane Richardsonmack
"We have been clients of Lisa with State Farm for years both auto & home. We are grateful and happily satisfied with excellent, personal and prompt service. Not going anywhere! JR & JR"
We responded:
"Jane, thank you so much for your kind words and for trusting us with your auto and home insurance for all these years! We’re so grateful for your loyalty and are happy to have you as part of our State Farm family. Thank you for sticking with us!"
E D
July 31, 2026
5
out of
5
rating by E D
"Lisa is excellent, me and my wife love her, any questions, she takes the time to explain and make sure that you understand. We really appreciate her and all that she does, alot of people aren't as open and hands on, and we highly thank her for the service that she provides. We feel comfortable and confident that we are in good hands and our best interest is priority. You won't be disappointed"
We responded:
"Thank you for your 5-star review! We truly appreciate your support and are grateful for the opportunity to help with your insurance needs. We're always here whenever you need us!"
Reformer
July 31, 2026
5
out of
5
rating by Reformer
"I’ve worked with Vanessa Harris for several years now. From the beginning, she’s been very helpful in determining which insurance plan would best help my business grow. Vanessa always made herself available to help resolve any concerns that come up in a timely and professional manner. It’s been a pleasure and I’m very grateful."
We responded:
"Thank you so much for your thoughtful review! It means so much to hear that Vanessa has been able to support you over the years. She truly appreciates your kind words, and I know they'll mean a lot to her. Our entire team is committed to providing knowledgeable, personal service, and we're grateful for the opportunity to be part of your business journey."
Yuli
July 30, 2026
5
out of
5
rating by Yuli
"Lisa and her team are great and attentive to all details. They are also great to help or clarify any questions."
We responded:
"Thank you so much, Yuliana! We truly appreciate your kind words. It means so much to know our team has been able to answer your questions and provide the attentive service you deserve. We're always here to help!"
Jaime Pera
July 29, 2026
5
out of
5
rating by Jaime Pera
"Good responsive and helpful team :)"
We responded:
"Thank you so much, Jaime! We're so glad to hear you found our team responsive and helpful. We truly appreciate your support and look forward to being here whenever you need us!"
Jeff Sheppard
July 28, 2026
5
out of
5
rating by Jeff Sheppard
"Always there with personal care."
We responded:
"Thank you so much, Jeff! We truly appreciate your kind words and your 5-star review. Providing personal care is what we're all about, and we're always here whenever you need us!"
Kerry Lemos
July 28, 2026
5
out of
5
rating by Kerry Lemos
"Lisa and her team are the greatest to work with. Always prompt and courteous with all me needs. I highly recommend them for your insurance needs."
We responded:
"Thank you so much, Kerry! Your kind words truly mean a lot to my team and me. We're so grateful for your recommendation and appreciate the opportunity to help with your insurance needs!"
carlos doty
July 28, 2026
5
out of
5
rating by carlos doty
"I’ve never had as much personal engagement with my insurance agent and they’ve been very helpful in navigating various insurance claims."
We responded:
"Thank you so much, Carlos! We're so glad to hear you've felt supported by our team. Helping our customers navigate insurance and claims with personal attention is exactly what we strive for. We truly appreciate your kind words!"
M L Smith
July 27, 2026
5
out of
5
rating by M L Smith
"I've been using Lisa Elkins-Reuter and the team at this State Farm for approximately 5 years. They have always been very responsive, and provided excellent service. Insurance can be complicated and Lisa, Vanessa and everyone here listens and advises with a patient and educated approach."
We responded:
"Thank you so much, Michelle! We're so grateful you've trusted our team for the past five years. We know there's a lot of options out there so we appreciate your continued support. Your kind words about Vanessa and the rest of our team mean so much to us. We're always here to help if you need us!"
Ernesto Guzman
July 27, 2026
3
out of
5
rating by Ernesto Guzman
"Vanessa has been carrying the workload and she has been very helpful when in need. She has been great with follow ups when dealing with all are claims.
Hope she sticks around because there has been times that I haven't seen eye to eye with Lisa ,and Vanessa is who keeps me aligned with SF business.
Good job Vanessa!"
Carol Lewis
July 26, 2026
4
out of
5
rating by Carol Lewis
"Handles all areas of my life. Just a shame
The rates are so high but then it is everywhere."
We responded:
"Thank you, Carol, for your review and for trusting us with your insurance needs. We understand that rising rates can be frustrating, and we truly appreciate your understanding that it's something affecting many people right now. If you'd ever like to review your coverage and explore available options, my team and I are always happy to help. We appreciate you!"
Randy Engle
July 25, 2026
5
out of
5
rating by Randy Engle
"Lisa and her staff are always responsive and personable. I've been a customer for over 20 years and always get the attention and service that I need."
We responded:
"Thank you so much, Randall! It means a lot that you've trusted us for over 20 years. We're grateful for your continued support and always happy to be here whenever you need us. We truly appreciate your kind words!"
Mike Smith
July 23, 2026
5
out of
5
rating by Mike Smith
"I’ve had an account with Lisa and previous agents including her husband for more than 30 years. Lisa and her team have been excellent at responding to any issues regarding our needs for coverage. Over the past several decades, I have moved around the Bay Area and maintained a relationship with Lisa’s business. Lisa visited my family when we were residing in the East Bay to set us up on life insurance policies. I’m now in Colorado and her office is assisting with transferring our policies to our new agent. I have never had any issues with Lisa and her team. You can count on her to serve your needs."
We responded:
"Thank you so much, Mike! It has truly been an honor to serve you and your family over the years. Your trust and loyalty mean the world to us. Wishing you all the best in Colorado, and we're so glad we could help make your transition as smooth as possible!"
Mike Ruckman
July 22, 2026
5
out of
5
rating by Mike Ruckman
"We have a longstanding relationship and have had a positive experience every time."
We responded:
"Thank you for your kind words Mike! We know there's a lot of options when it comes to insurance so we're grateful you've let us serve you and create a longstanding relationship. Me and my team are always here if you need us!"
vicki wadick
July 22, 2026
5
out of
5
rating by vicki wadick
"I've been with this agent for many years, for homeowner's and auto insurance. Lisa is knowledgeable and easy to talk with, and always meets all my needs very capably. I've interacted with various office staff over the years and have found every single one of them to be friendly and quickly able to resolve my concerns or questions. As homeowner's insurance becomes more fraught with unknowns, I've found them to be balanced representatives of both their company and the homeowner, and I remain very happy with their product."
We responded:
"Thank you so much, Vicki! We truly appreciate your trust and loyalty over the years. It means so much to hear that you feel supported by both me and my team. We're grateful to have you as part of our agency family!"
Jason Trout
July 22, 2026
5
out of
5
rating by Jason Trout
"I appreciate how helpful Lisa was when I transferred my coverage to State Farm recently. She was very thorough looking over my previous policies, made some excellent suggestions, and was able to custom tailor a new policy that fits my needs much more closely. I feel like I'm in very good hands working with her and her team :-)"
We responded:
"Thank you so much Jason! I'm glad we could help make your transition smooth. We know there's a lot of choices for insurance out there so we're grateful you chose us!"
Susan Small
July 20, 2026
5
out of
5
rating by Susan Small
"Lisa is so professional and friendly that I feel like we're beasties, but we've never met in person. :) She and her staff are very responsive. We had an annual check in and she explained everything in my policies. It gave me so much confidence in my coverage. I recommend Lisa without a doubt."
We responded:
"Thank you so much for the kind words Susan! I'm so glad our policy review gave you confidence in your coverage, and it means the world to know you've had such a good experience. Hope to one day meet in person! We appreciate your trust and look forward to being here for you for years to come!"
Anders Nordin
July 19, 2026
5
out of
5
rating by Anders Nordin
"Lisa is always very knowledgeable and helpful. We had her for years."
We responded:
"Thank you so much for the review, Anders! It means a lot that you've trusted me over the years. I truly appreciate your kind words and your continued support. My team and I are always here whenever you need us!"